The Privacy Policy is part of the General Conditions that govern the website https://www.viaja.tur4all.com.

In accordance with the personal data protection regulations, and in accordance with the provisions of articles 13 and 14 of EU Regulation 2016/679, General Regulation of Data Protection, through this Privacy Policy, the User is informed of the following.

Who is responsible for the processing of your data?

PREDIF, with registered office at Avenida Doctor García Tapia, 129, Local 5, 28030, Madrid and CIF number G81629370, is responsible for processing the data provided by the users.

You can contact PREDIF by mail at the above address, or by e-mail info@tur4all.com.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it; If you have registered, you will be will inform of the modifications when accessing your user profile.

If you are part of any of the following groups, consult the corresponding information to learn more about the processing of your personal data:

Web or email contacts

We may treat your IP, which operating system or browser you use, and even the duration of your visit, anonymously.

Through the registration form for the creation of your profile, PREDIF will process the identification and contact data necessary to create a user profile, as well as those provided through the user panel once your account has been created, such as your image, telephone number, specific accessibility needs, or other data that you decide as a User enter in the available fields. The main purpose for the treatment of this data is to create and manage the User profile to provide the service.

Through the contact form, the Responsible collects the identification and contact data of the User, such as his name, telephone and email, as well as those data that the user can include in his query, in order to:

• Respond to your queries, requests or requests.
• Manage the requested service, answer your request, or process your request.
• Information by electronic means, related to your request.
• Commercial information or events by electronic means, provided there is express authorization.
• Carry out analyzes and improvements on the Web, on our products and services. Improve our business strategy.

The acceptance and consent of the interested party are the legitimate basis for the processing of their data. In those cases where to make a request it is necessary to complete a form and mark an acceptance checkbox, as well as clicking on the submit button, completion of the same will necessarily imply that you have been informed and have granted expressly your consent to the content of the clause attached to said form or acceptance of the privacy policy.

All our forms have the symbol * in the mandatory data. If you do not provide these fields, or do not mark the privacy policy acceptance checkbox, you will not be will allow the sending of the information.

Registration for training and/or participation through the web

PREDIF makes different courses and activities available to its users through the Web, to which the User can register by sending the forms by email registration forms downloadable via the Web.

The person in charge will process the data contained in said form, as well as those that the documentation necessary for registration contains (such as certificates of disability or proof of payment), in order to offer and manage the requested service, specifically, training or participation in the activity in question in each case, and for both taking as a legitimizing basis for the treatment the execution of a contract.

Data collected through TUR4all

Registration Form

For the creation of your profile, PREDIF will process the identification and contact data necessary to create a user profile, as well as those provided through the panel once your account has been created, such as your image, telephone number, specific accessibility needs, or other data that you as a User decide to enter in the available fields, all with the main purpose of creating and managing the User profile to provide the service that the website offers.

In addition, they may be processed for other purposes such as:

• Contact the user if necessary.
• Improve the functionalities, utilities and accuracy of the Application and the technologies it applies, as well as the content hosted on it.
• Comply with our legal obligations.
• Perform statistical analysis.
• Improve and implement utilities and/or services in the application.
• Commercial information or events by electronic means, provided there is express authorization.

Access to the interactive Services may be made through their profiles on social networks (Facebook, Twitter) and provided that the user authorizes it, each time they publish Content or introduce a new establishment in TUR4All, it will also be published in the profile of the user's social network.

Geolocation

Provided that the user consents and depending on the configuration of their device, the App will process geolocation data, in order to identify the nearest accessible tourist establishments through the utility "Near me" and thus offer a better service.

The acceptance and consent of the interested party are the legitimate basis for the processing of their data. In those cases where to make a request it is necessary to complete a form and mark an acceptance checkbox, as well as clicking on the submit button, completion of the same will necessarily imply that you have been informed and have granted expressly your consent to the content of the clause attached to said form or acceptance of the privacy policy.

All our forms have the symbol * in the mandatory data. If you do not provide these fields, or do not mark the privacy policy acceptance checkbox, you will not be will allow the sending of the information.

Social network contacts

TUR4all is present in Social Networks (RRSS), so the personal data available in the RRSS profiles of users who interact with the profiles of the person in charge, as well as those that the user provides to the Responsible when contacting him through this channel, will be treated with the purpose of:

• Respond to your queries, requests or requests.
• Manage the requested service, answer your request, or process your request.
• Engage with you and create a community of followers.

The legitimacy for the processing of your data will be that of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies, therefore that we recommend reading them.

Do we include personal data of third parties?

No, as a general rule we only process the data provided by the owners. If you provide us with data from third parties, you must, in advance, inform and request their consent. to such persons, or otherwise release us from any liability for failure to comply with this requirement.

And data of minors?

We do not process data of minors. Therefore, refrain from providing them if you are not of that age or, where appropriate, from providing data from third parties who are not of that age. PREDIF is disclaims any liability for failure to comply with this provision.

Will we send commercial communications by electronic means?

If the User grants his express consent for it, marking the corresponding checkbox, PREDIF will send commercial communications/Newsletter to the email address email provided. The person in charge will store the email in the database, and will send emails periodically, until the user requests unsubscription, an option that will be available. in any communication. The purposes of this specific treatment consist of:

• Manage the requested service.
• Information by electronic means, which deal with the request.
• Commercial information or events by electronic means, provided there is express authorization.
• Carry out analyzes and improvements in sending mailings, to improve the commercial strategy.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection for the Personal Data that we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data.

To which recipients will your data be communicated?

The User's data will be transferred to:

• To the community of users of the Tur4all website (only aliases and photographs of the User if provided), as long as the User interacts by posting comments or uploading content.
• Those in charge of the treatment necessary for the provision of the service, who will have signed a contract for the provision of services that obliges them to maintain the same level of privacy as that of the person in charge.
• Public Administration, Courts and Tribunals. If government authorities, such as state security forces, Judges and/or Courts, request or require information or if it is necessary to present it to comply with any Law, PREDIF will communicate to said third parties the data that they formally request.

In the event that any of the assignments involves an international transfer of data when using American applications, it will be adhered to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy.

What rights does the user have?

The regulations on data protection, recognizes the user a series of rights, which PREDIF as responsible, has the obligation to satisfy:

• Namely, if your data is being processed or not.
• To access the personal data object of the treatment.
• To request the rectification of the data if they are inaccurate.
• To request the deletion of the data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
• To request the limitation of data processing, in some cases, in which case they will only be kept in accordance with current regulations.
• To the portability of the data, which will be provided in a structured format, of common use or mechanical reading; or they may be sent to the new designated person in charge. It is only valid in certain cases.
• To file a claim with the Spanish Data Protection Agency or competent control authority.
• To revoke consent for any treatment for which you have consented, at any time.

To facilitate the process, and comply with the principle of data accuracy, if any data is modified, the Responsible appreciates the communication of said modification..

To exercise the aforementioned rights, the user can request a form from PREDIF, or use those prepared by the Spanish Agency for Data Protection or third parties in Spain. These forms must be signed electronically or be accompanied by a photocopy of the DNI; If there is representation, a copy of the user's ID must be attached, or that sign with your electronic signature. The forms can be submitted in person, sent by letter or by mail to the address of the Responsible at the beginning of this text.

Depending on the right exercised, PREDIF will take a maximum of one month to respond from receipt of the request, and two months if the issue is very complex, in which case the user will be notified.

Do we treat cookies?

Yes; For more information you can consult our cookie policy by clicking here, or through the link located on our home page.

How long will we keep your personal data?

• Personal data will be kept as long as you remain linked to us.
• Once disassociated, the personal data processed for each purpose will be kept during the legally established periods, including the period in which a judge or court may require them in accordance with the limitation period for legal actions..
• The data processed will be kept as long as the legal periods mentioned above do not expire, if there is a legal maintenance obligation, or if there is no such legal period, until the interested party requests its deletion or revokes the consent granted..
• We will keep all the information and communications related to the provision of our service, while the guarantees of the products or services last, to deal with possible claims..