Bilbao
Tren media y larga distancia

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Phones

DISABILITY TRAVELERS ATTENTION: 912 140 505 / STATION INFO: 912 432 343 / RENFE INFO: 912 320 320

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Android apps

Link

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IOS apps

Link

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Links of interest

  • ATENDO service
    See more
  • Telesor Adif (Telephone information with data connection for people with hearing disabilities)
    See more
  • Dialoga service: app for Android and iPhone (at the end of the link)
    See more
  • Tarjeta Dorada, condiciones y descuentos
    See more
  • Plan your trip. Personalized assistance
    See more

Services available for people with:

Movilidad reducida

Reduced mobility

Discapacidad visual

Visual disability

Discapacidad auditiva

Hearing impairment

Discapacidad cognitiva

Cognitive impairment

Otras necesidades de accesibilidad

Other accessibility needs

Descripción

The Abando Indalecio Prieto Station is also known as the North Station or Bilbao Abando (in Renfe suburbs). Located in the center of the city, in Plaza Circular 2, it is one of the terminals that has medium and long distance services, next to the adjoining La Concordia station (Alvia in Abando and Feve in Concordia), connecting with the rest of the community, with other Spanish towns and with Bordeaux and Paris. Both are managed by Adif.

It is an important communication hub as it is also the head of the three lines (C1, C2, C3) managed by Renfe Cercanías in Bizkaia, connecting Bilbao with its metropolitan area (Portugalete, Santurtzi, Orduña...) and with some towns in Alava.
From the nearby Bilbao Concordia station, commuter lines C4f (Bilbao-Valmaseda) and R3b (Bilbao-Carranza) of the province's suburban railway network operate, as well as regional lines R-3 (Bilbao-Santander) and R- 4 (Bilbao-Leon). It has connections with lines L1 and L2 of Metro Bilbao (Abando underground station). It also connects with the city tram (Abando stop). In the nearby streets, several urban buses (Bilbobus) and provincial buses (Bizkaibus) concentrate numerous lines. It has its own taxi rank and parking adapted for people with reduced mobility.

The internal circulation is accessible for wheelchair users and has adapted toilets, lifts and platforms. It houses a cafeteria, post office, bookstore, restaurants, car rental service, luggage carts and wheelchairs.

It has the Atendo service (permanent assistance) for PMR, which also has its own free applications for the Android and IPhone environment, and the Dialogue service for people with hearing disabilities, through Telesor and the free applications in the indicated environments (see links). .

If you have a disability equal to or greater than 33% or if you are a pensioner over 18 years of age in a situation of permanent disability, you can take advantage of the discounts offered by the Gold Card. It can be purchased at the ticket offices of the stations or in travel agencies, presenting the certificate, the disability card or supporting documentation. It is valid for one year.

Attached files

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SERVICIO DIALOGA ADIF User manual

DIALOGA-Manual-1.pdf

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Easy to read guide ATENDO

Guia-de-lectura-facil-ATENDO-1.pdf